Sales/Service Agent Team Member (Full Time & Part Time

Joy Eades State Farm Agency
Job Description
Position Overview
State Farm Agency located in Goochland, VA is seeking outgoing, career-oriented professional to join our team.  We seek energetic individuals interested in helping our business grow through value-based conversations and remarkable customer experience.  If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
Responsibilities
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products/services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive…
  • Salary plus commission/bonus
  • Growth potential for advancement
  • Detailed training program including, but not limited to:  marketing offered products/services; setting sales and growth goals; building community partnerships.
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills – written, verbal and listening
  • Ability to work in team environment
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Customer-focused – ability to assess customer need and build relationships
  • Strong organization skills allowing for ease in multi-tasking
  • Self-motivated – can effectively do what needs to be done to reach goals
  • Detail oriented
  • Able to learn various computer programs
  • Determined to succeed
  • Pride in completing work accurately and timely
  • Ability to meet deadlines and work in a fast-paced office
  • Sales experience (outside/inside sales, retail sales associate, or telemarketing) preferred
  • Virginia Property & Casualty license (must be able to obtain)
  • Virginia Life & Health license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
  • Position may require travel
  • Agency Office Hours:  M-T 9am-7pm; F 9am-5pm; Sat 10am-1pm; work schedule will include working some weekends.  Due to the nature of our business, flexibility in the work schedule is needed and may change based on business needs.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Contact Information